Read some of the positive words our patients and their families have shared with us.
Always great when we have questions or concerns. Quick to address any issues we might have.
You keep the public areas clean and up to date.
I wanted to express just how happy we are with our choice to place my mom in your care. The staff is terrific, cheerful and always willing to help whenever needed. The facility is spotless. All the residents are well dressed and care for. Additionally, as we live in Avon, we could not have asked for a better location. That being said, even if you were in West Hartford, we would choose you over a facility that might be closer. I have attended Kathy’s retirement party as well as several events at your facility and they were great. Having a piano player just added to the festivities. I can’t say enough about how thankful we are for all you offer to my mom and all those in your care. Keep up the great work and please pass our gratitude to all of the staff.
Good RNs, good doctors, good recreation, good kitchen, good maintenance.
Care, kindness and respect for residents.
Engaging and involving patients.
People refer to residents by first name and show optimism and concern.
Thank you for the dedicated staff. We are grateful.
I volunteer at three nursing homes in the area and this one is the best.
We love your facility and have absolutely no complaints.
ABOUT OUR NURSING/CNA STAFF
Caring & informative nursing staff.
Keep residents as healthy as possible, provide a friendly and caring environment.
Care for my mother and keep me informed. I like that the same people are still with her (not a big turnover of staff).
Nursing and social services staff are exceptional.
ABOUT OUR THERAPEUTIC RECREATION
Providing good and varied recreational activities.
Recreational Staff is exceptional.